Title: CenterPoint Outage Map is Not Working: Customers Left in the Dark

Date: March 10, 2023

Houston, TX - CenterPoint Energy, a Fortune 500 company and one of the largest electric and natural gas utility companies in the United States, is facing a technical issue with its outage map. The map, which provides customers with real-time information on power outages and planned maintenance, has been down for several hours, leaving many customers concerned and frustrated.

“We’re aware of the issue and are working to resolve it as quickly as possible,” said a spokesperson for CenterPoint Energy. “We apologize for the inconvenience and appreciate our customers’ patience.”

The outage map, which can be accessed via CenterPoint’s website or mobile app, displays a live map of the service area, showing areas affected by outages and estimated restoration times. The map is a valuable resource for customers, especially during severe weather events or planned maintenance.

However, customers are taking to social media to express their frustration and disappointment. “I’ve been trying to check the outage map for the past hour, but it’s not working,” said Sarah Johnson, a CenterPoint customer. “I need to know if I’m going to have power tonight, but this is really getting on my nerves.”

The outage map issue has been reported on CenterPoint’s social media pages, with many customers seeking updates on the status of the map. “Can you please tell us what’s going on with the outage map? It’s not working and we need to know if we’re going to be without power,” tweeted @HoustonHomeowner.

CenterPoint has acknowledged the issue and is working to resolve it as quickly as possible. In the meantime, customers are advised to check the company’s website or call the 24-hour outage reporting line at 800-276-9059 for information on outages in their area.

This is not the first time CenterPoint has experienced technical issues with its outage map. In 2020, the map went down for several days, leaving customers without access to critical information.

As the situation continues to unfold, customers are urged to remain patient and check CenterPoint’s website or social media pages for updates on the status of the outage map.