CenterPoint Outage Map Incorrect: Customers Left in the Dark

Houston, TX - Millions of residents in the Houston metropolitan area rely on CenterPoint Energy to keep the lights on and the heat flowing. However, recent issues with the company’s outage map have left customers feeling frustrated and in the dark.

Reports have surfaced that CenterPoint’s outage map, which is supposed to provide customers with real-time information about outages in their area, is not accurately reflecting the extent of the problem. Many customers have taken to social media to express their anger and disappointment, claiming that the map shows no outages when in fact they are experiencing loss of power.

“This is ridiculous,” said Sarah Johnson, a Houston resident who lost power during yesterday’s storm. “I checked the CenterPoint website and it said there was no outage in my neighborhood. But I’m sitting here in the dark with no electricity. How can they get it so wrong?”

Johnson is not alone. Many other customers have reported similar issues with the outage map, with some even sharing photos of the incorrect information on social media.

The problems with the outage map appear to be widespread, with customers in multiple areas of the city experiencing issues. CenterPoint has not yet commented on the matter, but the fallout is already mounting.

“CenterPoint Energy is responsible for keeping the lights on and the heat flowing,” said City Councilman, Robert Gallegos, in a statement. “It’s unacceptable that their outage map is not accurately reflecting the extent of the problem. We need to get to the bottom of this and ensure that customers are getting the information they need to stay safe and comfortable.”

The company’s outage map is supposed to provide customers with a way to stay informed about outages in their area. However, it appears that the map is not doing its job. Customers are left in the dark, literally and figuratively, when they need reliable information the most.

We urge CenterPoint to take immediate action to address this issue and provide customers with accurate information about outages in their area.