CenterPoint Outage Information

As a trusted provider of electricity to millions of customers in Texas, CenterPoint Energy takes the reliability and safety of its services very seriously. Unfortunately, outages can occur due to various reasons such as weather events, equipment failures, or maintenance activities. In this article, we will provide information on CenterPoint outages, including how to report an outage, what to expect during an outage, and tips on how to prepare for a potential outage.

Reporting an Outage

If you notice an outage in your area, you can report it to CenterPoint Energy by:

1. Calling their ²⁴⁄₇ outage hotline at 1-800-752-8036
2. Visiting their website and using their outage reporting tool
3. Downloading their mobile app and reporting the outage through the app

What to Expect During an Outage

When an outage occurs, CenterPoint Energy will respond quickly to restore power as safely and efficiently as possible. Here are some things you can expect during an outage:

1. Crews will be dispatched to identify the cause of the outage and start repairs
2. You may be notified by CenterPoint Energy through automated calls, emails, or texts about the status of the outage
3. Depending on the severity of the outage, power may be restored in stages, with critical infrastructure such as hospitals and emergency services being the first to be restored
4. CenterPoint Energy will work to minimize the duration of the outage and restore power as quickly as possible

Tips for Preparing for an Outage

While CenterPoint Energy does its best to prevent outages, it’s always a good idea to prepare for the unexpected. Here are some tips to help you prepare for an outage:

1. Have a backup plan: Consider purchasing a portable generator or purchasing a battery-powered flashlight and radio
2. Keep essential items charged: Charge your phones, laptops, and other devices in case the power goes out
3. Keep cash on hand: In the event of a prolonged outage, ATMs and credit card machines may be unavailable
4. Prepare some non-perishable snacks: In case you lose access to refrigeration, have some non-perishable snacks on hand
5. Stay informed: Keep a battery-powered radio or a cell phone with a charger handy to stay informed about the status of the outage

Staying Informed During an Outage

CenterPoint Energy understands the importance of staying informed during an outage. Here are some ways you can stay informed:

1. Follow CenterPoint Energy on social media: Follow them on Twitter, Facebook, or Instagram for updates on outages and restoration times
2. Sign up for text and email alerts: CenterPoint Energy offers text and email alerts to keep you informed about outages and restoration times
3. Check their website: Visit their website for outage updates, maps, and tips on how to stay safe during an outage

Conclusion

While outages can be inconvenient, CenterPoint Energy is committed to providing reliable and safe electricity to its customers. By reporting an outage, staying informed, and preparing for the unexpected, you can minimize the impact of an outage and stay safe until power is restored. If you have any questions or concerns about outages, please visit CenterPoint Energy’s website or contact their customer service team.