Which PlayStation Network is Keeping Your Card?

Which PlayStation Network is Keeping Your Card?

If you’re a PlayStation fan, you’re probably familiar with the convenience of online gaming and the joys of PlayStation Network (PSN). However, many users have reported a frustrating issue - recurring charges on their credit or debit cards, even after canceling their PSN subscription. In this article, we’ll explore which PlayStation Network is causing this issue and what you can do to stop the charges.

What is PlayStation Network?

PSN is a digital service provided by Sony Interactive Entertainment that offers a range of features, including online multiplayer gaming, cloud storage, and access to games and apps. To use PSN, you need to create a free account and link a payment method, such as a credit or debit card.

Which PlayStation Network is Responsible?

There are several PlayStation Networks, including:

  1. PlayStation Network (PSN): This is the basic online gaming service provided by Sony, which offers free content and online multiplayer gaming.
  2. PlayStation Plus (PS+): This is a premium subscription service that offers additional features, such as free games, online storage, and exclusive discounts.
  3. PlayStation Now (PS Now): This is a cloud gaming service that allows users to play a library of games without downloading them.

The Issue

Many users have reported that their credit or debit cards are being charged without their consent, often for PS+ or PS Now services. Some users have been charged multiple times, while others have reported continued charges even after canceling their subscription.

What Cause the Charges?

There are several possible reasons why your card may be keeping getting charged:

  1. Missed cancellation: If you cancel your PS+ or PS Now subscription, but don’t confirm the cancellation, you may still be charged.
  2. Automatic renewal: Many PS+ and PS Now subscriptions are set to auto-renew, which can result in continued charges if you forget to cancel.
  3. Fraudulent activity: In some cases, hackers may use stolen credit card information to make fraudulent charges on PSN services.

How to Stop the Charges

If you’re being charged for a PSN service without your consent, here are some steps you can take:

  1. Contact PlayStation Support: Reach out to PlayStation customer support and explain the situation. They may be able to help you resolve the issue and pause or cancel your subscription.
  2. Check Your Account Settings: Review your account settings to ensure that you’re not signed up for any automatic renewal or recurring charges.
  3. Cancel Your Subscription: Go to the PlayStation website and cancel your PS+ or PS Now subscription. Make sure to confirm the cancellation.
  4. Dispute the Charge: If you’re still being charged, contact your credit or debit card issuer and dispute the charge.
  5. Report the Issue: Report the issue to your credit or debit card issuer and to the Federal Trade Commission (FTC) if you believe the charge is fraudulent.

Conclusion

If you’re being charged for a PSN service without your consent, don’t panic. By contacting PlayStation support, checking your account settings, canceling your subscription, disputing the charge, and reporting the issue, you can put a stop to the recurring charges and get back to enjoying your gaming experience on the PlayStation Network.