Aviva Car Insurance: A Comprehensive Review

Aviva Car Insurance: A Comprehensive Review

As one of the largest insurance providers in the UK, Aviva is a well-established name in the market. With a wide range of car insurance products to suit different needs and budgets, Aviva has become a popular choice among motorists. In this article, we will delve into the features, benefits, and drawbacks of Aviva car insurance to help you make an informed decision.

Features of Aviva Car Insurance

Aviva offers a range of car insurance policies, including:

  • Comprehensive insurance: This is the most comprehensive policy, which covers damage to your vehicle, theft, and third-party liabilities.
  • Third-party, fire and theft insurance: This policy covers damage to third-party vehicles and property, as well as theft and fire damage to your own vehicle.
  • Third-party only insurance: The most basic policy, which covers damage to third-party vehicles and property only.

Aviva also offers a range of add-ons, including:

  • Breakdown cover: Provides roadside assistance and recovery services.
  • Windscreen cover: Covers replacement of windscreen and other glass components.
  • Personal accident cover: Provides financial support in the event of an accident.
  • Gearbox cover: Covers repair or replacement of gearbox and other mechanical components.
  • Key cover: Covers replacement of lost or stolen keys.

Benefits of Aviva Car Insurance

Aviva car insurance provides several benefits, including:

  • Wide range of cover options: With Aviva, you can choose from a range of policies to suit your needs and budget.
  • Competitive prices: Aviva offers competitive premiums, making it an attractive option for budget-conscious motorists.
  • Excellent customer service: Aviva has a reputation for providing excellent customer service, with a team of dedicated claims handlers available to assist with any issues.
  • Good driving discounts: Aviva offers discounts for good drivers, with rewards for safe and responsible motoring.
  • No claims discount: Aviva offers a no claims discount, which can help reduce your premiums over time.

Drawbacks of Aviva Car Insurance

Like any insurance provider, Aviva is not without its drawbacks. Some of the common complaints about Aviva car insurance include:

  • Admin fees: Aviva charges admin fees for certain services, such as policy changes or cancellations.
  • Claims process: Some customers have reported difficulties in getting their claims settled, with lengthy delays and disputes.
  • Exclusions: Aviva’s policies come with exclusions, such as wear and tear, maintenance, and depreciation, which can leave you with unexpected expenses.

Conclusion

Aviva car insurance is a solid choice for motorists looking for a comprehensive policy with competitive prices and excellent customer service. While it may not be perfect, Aviva’s unique selling points, such as its wide range of cover options and good driving discounts, make it an attractive option for many motorists. By understanding the features, benefits, and drawbacks of Aviva car insurance, you can make an informed decision about whether it is the right policy for you.

How to Get a Quote from Aviva

If you’re interested in getting a quote from Aviva, you can:

  • Visit the Aviva website and use their online quote engine.
  • Contact Aviva’s customer service team directly.
  • Get a quote from a authorized insurance broker or agent.

Remember to always shop around and compare quotes from different insurance providers to ensure you get the best deal for your money.